We built Fnolwise from the inside of the problem — from claims supervision floors and insurance technology teams, not from the outside looking in.
Former commercial claims supervisor at a Hartford regional carrier. Seven years in P&C claims operations, tracking 14 hrs/week lost to FNOL callbacks and incomplete intake. Ran a structured intake pilot achieving 40% callback reduction before founding Fnolwise in 2024. University of Hartford MBA.
Former senior software engineer at Guidewire Software, specialized in ClaimCenter API integrations for regional and national carriers. Six years building insurance technology infrastructure. Brings deep platform knowledge of how claims systems receive and process FNOL data at carrier scale.
Former regional account executive at Duck Creek Technologies, covering the Northeast carrier segment. Five years in claims management platform sales and carrier relationship management. Understands how technology buying decisions move inside carrier operations — and what makes implementation actually stick.
MS in Applied Statistics, University of Connecticut. Prior work in claims severity prediction at a Hartford insurtech. Leads the severity triage classification model at Fnolwise — designing the feature engineering pipeline, training on commercial P&C claim outcome data, and building the feedback loop that improves model accuracy from carrier data signals.